Privacy Policy
Clear My Plate · Last updated: April 2026
1. Who We Are
Clear My Plate operates ClearMyPlate (clearmyplate.app), an AI-powered meal planning service based in New Zealand.
2. Information We Collect
We collect the following information when you use ClearMyPlate:
Account information: Your name, email address, and password when you sign up.
Household information: Number of adults and children in your household, weekly budget, dietary preferences, food allergies, and meal planning goals. This information is used solely to generate your personalised meal plans.
Usage data: How you interact with the service, including meal plans generated, recipes saved, and grocery lists viewed.
Payment information: Payment is processed securely by Stripe. ClearMyPlate does not store your full card details.
3. How We Use Your Information
We use your information to:
- Generate personalised meal plans and grocery lists
- Manage your account and subscription
- Send you service-related emails (account confirmation, plan reminders, trial expiry notices)
- Improve the service over time
4. AI and Your Data
Your household preferences are sent to Anthropic’s AI API to generate meal plans. This data is used only for generating your meal plan and is subject to Anthropic’s privacy policy. We do not sell your data to third parties.
5. CRM and Marketing
When you sign up or make a purchase, your name, email, and plan type are shared with our CRM system (Amplify HQ) to manage customer communications. You can unsubscribe from marketing emails at any time using the unsubscribe link in any email.
6. Data Storage
Your data is stored securely using Supabase, hosted in data centres that comply with industry security standards. We retain your data for as long as your account is active, or as required by law.
7. Your Rights
Under New Zealand’s Privacy Act 2020, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and associated data
To exercise these rights, contact us at clearmyplate@back9.co.nz
8. Cookies
ClearMyPlate uses cookies to maintain your login session. We do not use third-party advertising cookies.
9. Children
ClearMyPlate is not directed at children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notice.
11. Contact
For privacy-related enquiries, contact us at clearmyplate@back9.co.nz